Shipping rates and other fees

The following Services are subject to fees

Quick reference

Fees for buyers

  • Shipping items to you ("Shipping fee")
    Shipping items is free when the value of purchased items is $50 or more in the shopping cart. For shipments of other items the Shipping Fee of $4.99 applies. 

Fees for sellers

  • Shipping in items to Swap.com ("Inbound Service Fee"). Deducted from sales proceeds.
    Example: $11.90 flat rate
    Note: Over-sized shipments will NOT be accepted, and may suspend a seller's ability to continue sending in further shipments.  This fee will be applied to boxes that are found to not fit the specified dimensions, and weigh over 50 pounds.  The largest box accepted at Swap.com is 20"x20"x17".  The fee has been implemented to ensure that our staff does not lift extremely heavy boxes and minimize the risk of boxes breaking, in shipping (we have seen too many large boxes break, and damage items).
  • Selling fee: 30% of sales price + $1.50 per item
    Example: $4.50 fee for a sales price of $10 (you get $5.50)
  • Non-Accepted items can be shipped home for a separate outbound fee of $4.99. 
    Note: If the return shipment of rejected items exceeds 20 pounds in weight, the return shipment fee that Swap.com incurs will need to be paid in full; in advance by the Seller (valid only if Seller wants to get the rejected items back).

Fees for swappers

  • Shipping in items to Swap.com ("Inbound Service Fee"). Deducted from sales proceeds.
    Example: $11.90 flat rate (you can get discounts by inviting people)
  • Shipping items to you ("Shipping fee")
    Shipping items is free when the value of purchased items is $50 or more in the shopping cart. For shipments of other items the Shipping Fee of $4.99 applies. 

Detailed fee structure

Shipping items to Swap.com ("Inbound Service Fee")

Shipping one or more items to Swap.com is subject to the flat Fee of $11.90 or $14.90 with shipping material, provided that the package does not exceed dimensions 20"x20"x17" (see details here). Items can be dropped off at any FedEx service location or handed to a FedEx driver (search for locations here).

The Inbound Service Fee will be deducted from sales proceeds. It will only apply if the inbound package is actually sent. No fee is charged for unused inbound label.

The Inbound Service Fee is automatically deducted from your sales proceeds once your inbound label is scanned as received in our fulfillment center.

The Inbound Service Fee applies only to shipments originating from contiguous US.

Note: Over-sized shipments- will NOT be accepted, and may suspend a seller's ability to continue sending in further shipments.  This fee will be applied to boxes that are found to not fit the specified dimensions, and weigh over 50 pounds.  The largest box accepted at Swap.com is 20"x20"x17".  The fee has been implemented to ensure that our staff does not lift extremely heavy boxes and minimize the risk of boxes breaking, in shipping (we have seen too many large boxes break, and damage items).

Shipping out items from Swap.com Storage (“Shipping Fee”)

Shipping items is free when the value of purchased items is $50 or more in the shopping cart. For shipments of other items the Shipping Fee applies. Multiple Items can be combined into the same shipment to save on shipping costs. The total Shipping Fee will be always visible before making the payment for the shipment.

Current Shipping Fee: $4.99 flat rate (carts over $50 ship free). For expedited delivery, add $1.99.

The Shipping Fee will also apply to shipping own items out from storage. 

The Shipping Fee only applies to shipments to contiguous US.
 

Selling Items (“Selling Fee”)

Selling one or more Items in the Service is subject to the Selling Fee. The Selling Fee is 30% of the sales price of the traded Item(s) + $1.50 per item and it is charged from the seller when the sales price is transferred. In addition, any fees charged by payment facilitators (such as PayPal) may be charged from the seller.
 

Swapping items

Swapping Items is currently free of charge. However, Shipping Items to be swapped in Swap.com and shipping swapped Items from the Swap.com Storage are subject to the Inbound Service Fees and Shipping Fees set forth above.

 

 

 

Have more questions? Submit a request

Comments

Powered by Zendesk