Swap.com Refer-a-Friend Program FAQ

What is the Swap.com Refer-a-Friend program?

To thank you for helping us expand our customer base, we have built a program that allows you to easily recommend us to your friends and get rewarded for it. We will send you the current referral reward for every recommended friend's first purchase, provided they have not registered or purchased with us before.

How many messages will be sent to my friends?

After importing your contacts through one of the following email hosts: Gmail, Hotmail, Yahoo or AOL, an email will be sent on your behalf to each invited friend.

A one time reminder will also be sent if the “Send a one-time reminder email on my behalf after 7 days” box is checked as you are selecting your friends to invite.

When and how can I use my Swap.com reward?

Your referral reward (Store Credit code) will be immediately sent to you once you qualify. You can redeem it as follows:

  1. Go to https://www.swap.com/add-credits/
  2. Log in to your account or Sign up.
  3. Copy-paste or type the credit code you received.
  4. Next time you check out, the Store Credit will reduce your purchase amount.

Could the first purchase of a friend not be rewarded?

Yes. For you to receive a referral reward from Swap.com, your friends must click the link in the invitation email and then make a purchase on the site using the same email address the invitation was sent to. Your friend can also click a direct link you provide or a Facebook post. The links generated are unique and will allow us to link your invited friends accurately.

In the event of fraud or misuse of the Referral Program, Swap.com has the right in its sole discretion to deny, cancel or suspend any and all referral rewards.  

I did not receive my reward, what happened?

Check your junk folder. Then, make sure that your friend bought a product on Swap.com after clicking the link in your invitation, registering, and making a purchase with the same email in the original invitation. For further assistance, please contact Swap.com Customer Service.


Join Swap.com Refer-a-Friend Program



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