Sending in a box is as easy as 1-2-3...
- Print a prepaid shipping label or request an Inbound Box or Bag and send to Swap.com.
- You will be notified of which items were accepted and if any were not accepted. Any accepted items will be photographed, priced* and listed on the site.
- You’ll receive an email from us as soon as an item sells. Please know inbound service fees will be deducted from your sales first. Once the negative balance is paid off, you will start earning profit. (click here for a detailed fee structure)
*If you printed a label on or after July 19, 2017, we will price your items. Otherwise, there is a 30 day grace period. After August 18, 2017, all items listed on Swap.com will be priced by us.
Different shipping methods to ship items to Swap.com
- Your own box
- Inbound Service bag
- Inbound Service small box
- Inbound Service large box
Your own box
You can use your own box to ship items to Swap.com. The largest box accepted at Swap.com is 20L"x20W"x17H" and should weigh less than 50 lbs. Boxes that are larger than this will not be accepted, and may suspend a seller's ability to continue sending in further shipments.
Examples of acceptable boxes are:
- 20L" x 20W" x 12H"
- 20L" x 16W" x 10H"
- 17L" x 17W" x 17H"
Most boxes larger than the recommended range tend to fall apart and/or are easily damaged during transit. Swap.com will not be responsible for any item(s) that are damaged during transit due to poor packing or using an over-sized box. For detailed instructions how to pack your box see here. Over-sized shipments will NOT be accepted, and may suspend a seller's ability to continue sending in further shipments.
Inbound Service bag
A bag is good for shipping clothes and other items that do not break during shipping. The bag size is 24" x 24" and you can fit approximately 20lbs of clothes into it. Please do not use your own bag, because there are several restrictions that apply to shipping items in a bag. For detailed instructions how to pack the bag see here.
Inbound Service small box
Small box is good for shipping small items that cannot be shipped in a bag. The size of the small box is 14L" x 10W" x 10H". For detailed instructions how to pack the box see here.
Inbound Service large box
Large box is good for shipping larger items that cannot be shipped in a bag. The size of the large box is 20L" x 16W" x 10H". For detailed instructions how to pack the box see here.
We highly recommend that you use our box and/or shipping bag to send your item(s) to Swap.com.
If you use Inbound Service packaging materials, you will receive the box or bag in 2-4 days. The delivery will include a prepaid and printed shipping slip for FedEx.
Should your box be lost during transit FedEx covers the loss or damage, at no extra cost, for up to $100.00 on shipments with no declared value. More information here